Frequently Asked Questions
Everything you need to know about shopping with Steady Hands.
How long does shipping typically take?
Standard domestic orders are processed within 2-3 business days and typically arrive within 5-7 business days. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. To initiate a return or exchange, please visit our online Return Portal with your order number.
How do I ensure I choose the correct size?
Each product page features a detailed size chart with specific measurements. We recommend comparing these measurements to a garment you already own for the most accurate fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options via Klarna and Afterpay.
Do you restock items that are sold out?
While some core collection pieces are restocked regularly, many of our seasonal drops are limited edition. You can sign up for 'Back in Stock' notifications on the product page to be alerted if an item returns.
How should I care for my Steady Hands garments?
To maintain the quality of your clothing, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions are also printed on the internal garment tag.